Shipping & Delivery

For orders placed on in-stock items

UK - FREE for orders over £150; below £150 the shipping cost is £5

Standard UK delivery: 5 working days from when your order is processed.

USA – FREE for orders over $200; below $200 the shipping cost is $30

Standard US delivery: 5 working days from when your order is processed

Import duties and taxes to the United States are calculated at checkout.

BALI, INDONESIA – FREE on all orders 

Rest of INDONESIA - FREE for orders over 3,000.000.00, otherwise the shipping cost is Rp 516,000.00

Indonesia Delivery: 2-4 Working Days, Mon-Fri

Free collection from our office in Kerobokan

EU/EEA* - FREE for orders over €200; below €200 the shipping cost is €31

Import duties and taxes to countries in the EU are calculated at checkout.

*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

FREE standard shipping: (2-5 Working Days, Mon-Fri)

Rest of The World - FREE for orders over £150; below £150 the cost is £25

Import duties and taxes are calculated at checkout.

We are unable to ship to addresses in: Afghanistan, Belarus, Canary Islands, Central African Republic, Congo- Brazzaville, Congo-Kinshasa, Hungary, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Niger, North Korea, Russia, Somalia, South Sudan, St. Barths, Sudan, Syria, Ukraine, Venezuela, Yemen and Zimbabwe.

Taxes & Customs

Import duties and taxes for international countries are calculated at checkout.

UK Orders:

VAT is included in the price and is shown at checkout. There are no import duties or taxes applicable on UK orders.

All Other International Orders:

All taxes and duties are calculated at checkout.

Any Questions? 

If you have any queries or concerns regarding shipping and delivery, please reach out to our customer service team at customerservice@thisisstelar.com.

 

Made to Order terms and conditions

To avoid surplus stock, many of our items can be purchased on a Made to Order basis. These items are labelled Made to Order when you add your item(s) to the cart and as you proceed to payment.

Simply add your item(s) to your basket, process your payment in full and a member of our customer service team will be in touch to update you with lead times.
If you decide to change or cancel your order, or have any questions about your purchase please contact our Customer Service team at customerservice@thisisstelar.com